Cancellation Policy

  • Introduction
  • At Aarsh ReproHealth, we understand that plans can change, and you may need to modify or cancel your appointments. This policy outlines the conditions and procedures for cancellations to ensure a fair and smooth experience for both patients and healthcare providers.

  • Cancellation by Patients
    • Free Cancellation Window:Patients can cancel their appointment without any charge if done at least 24 hours before the scheduled time.
    • Late Cancellation Fee:Cancellations made within 12 hours of the appointment time may incur a fee of 50% of the consultation cost.
    • No-Show Policy:If a patient fails to attend the appointment without prior notice, the full fee may be charged, and no refund will be provided.
  • Cancellation by Healthcare Providers or Service Partners
    • If a doctor, clinic, or diagnostic lab cancels an appointment, the patient will be given the option to reschedule or receive a full refund.
    • Aarsh ReproHealth will make every effort to inform patients of provider cancellations as early as possible and assist in finding an alternative appointment.
  • Rescheduling Appointments
    • Patients can reschedule their appointment free of charge if done at least 24 hours in advance.
    • Rescheduling requests made close to the appointment time may be treated as a cancellation, and the applicable fees may not be eligible for a refund.
  • Special Circumstances
    • In cases of emergencies or unavoidable situations, Aarsh ReproHealth may waive cancellation fees at its discretion.
    • If a consultation is disrupted due to technical issues on the platform, patients will be offered a reschedule or full refund.
  • Cancellation Process
  • To cancel or reschedule an appointment, users must:

    • Submit a Request:Use the Aarsh ReproHealth platform or email support@aarshreprohealth.com.
    • Provide Booking Details:Include booking ID, patient name, and appointment date/time.
    • Receive Confirmation: A confirmation email will be sent once the cancellation or rescheduling is processed.
  • Policy Updates
  • Aarsh ReproHealth reserves the right to modify this Cancellation Policy as needed. Users are encouraged to review it periodically.

  • Contact Us
  • If you have any questions or need assistance, please contact us at:

    Aarsh ReproHealth

    Email: support@aarshreprohealth.com

    Phone Number: +91 9740522300

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