Cancellation Policy
- Introduction
- Cancellation by Patients
- Free Cancellation Window:Patients can cancel their appointment without any charge if done at least 24 hours before the scheduled time.
- Late Cancellation Fee:Cancellations made within 12 hours of the appointment time may incur a fee of 50% of the consultation cost.
- No-Show Policy:If a patient fails to attend the appointment without prior notice, the full fee may be charged, and no refund will be provided.
- Cancellation by Healthcare Providers or Service Partners
- If a doctor, clinic, or diagnostic lab cancels an appointment, the patient will be given the option to reschedule or receive a full refund.
- Aarsh ReproHealth will make every effort to inform patients of provider cancellations as early as possible and assist in finding an alternative appointment.
- Rescheduling Appointments
- Patients can reschedule their appointment free of charge if done at least 24 hours in advance.
- Rescheduling requests made close to the appointment time may be treated as a cancellation, and the applicable fees may not be eligible for a refund.
- Special Circumstances
- In cases of emergencies or unavoidable situations, Aarsh ReproHealth may waive cancellation fees at its discretion.
- If a consultation is disrupted due to technical issues on the platform, patients will be offered a reschedule or full refund.
- Cancellation Process
- Submit a Request:Use the Aarsh ReproHealth platform or email support@aarshreprohealth.com.
- Provide Booking Details:Include booking ID, patient name, and appointment date/time.
- Receive Confirmation: A confirmation email will be sent once the cancellation or rescheduling is processed.
- Policy Updates
- Contact Us
At Aarsh ReproHealth, we understand that plans can change, and you may need to modify or cancel your appointments. This policy outlines the conditions and procedures for cancellations to ensure a fair and smooth experience for both patients and healthcare providers.
To cancel or reschedule an appointment, users must:
Aarsh ReproHealth reserves the right to modify this Cancellation Policy as needed. Users are encouraged to review it periodically.
If you have any questions or need assistance, please contact us at:
Aarsh ReproHealth
Email: support@aarshreprohealth.com
Phone Number: +91 9740522300
